532 AI agents deployed. Only one is truly agentic.532 agents IA déployés. Un seul est vraiment agentique.

Uber rolled out ChatGPT Work to all of its more than thirty thousand employees, up from a pilot of about a thousand. The system takes an employee's goal, breaks it into steps and runs them across connected tools such as Google Drive, Gmail, Slack and Calendar, returning finished work in one session, for example a consolidated meeting brief assembled from calendar entries, documents and Slack threads.

An agentic assistant built inside Asiacell's customer care department that understands Iraqi local language, processes customer requests, opens technical support tickets and runs surveys. It is connected to the operator's business support systems through APIs, so it supports customer transactions and personalised upselling.

Nine AI agents run the product information workflow behind MISUMI's e-commerce catalogue: they generate product series names, propose categories, extract technical specifications from supplier material and check for restricted characters across tens of thousands of products. The agents evaluate each other's outputs, and a MISUMI employee gives the final approval before anything is published.

Destination agents for Red Sea Global and AlUla talk to each other to extend a visitor's stay: a lead agent coordinates specialist agents for accommodation, transport, dining and activities, checks availability between the two destinations and assembles one journey, including private transfers, a stargazing experience and a heritage visit. The itinerary is presented to the guest for approval, and separate rule based systems handle the actual bookings and payments.

Motivo lets customers buy motor cover, make policy changes and manage payments through Kai, an assistant reached by voice or chat around the clock. It is sold exclusively through Confused.com at launch, running on 1st Central's own Focus policy administration system, with claims support planned for a later phase.

Japan's Digital Agency added agent functions to Gen-nai, the generative AI platform used by civil servants: staff create and run agents through conversation alone, and a single instruction is carried through a sequence of tasks such as web research and drafting documents. A second function, Gen-nai Workshop, is a development environment where the AI writes and modifies code, handles files and runs tests, and is due by December 2026.

Six specialist agents, coordinated by a planning agent, read client contracts and statements of work, extract the obligations buried in them, validate the outputs and flag inconsistencies. Each requirement is linked back to its source clause, so commitments are captured, assigned, tracked and reviewed before they turn into delivery risk.

Missouri is among the first states using Gemini for Government Services, where agents answer questions against state administrative codes and internal policy documents with page and paragraph citations, compare vendor bids against procurement rules, classify citizen documents such as paystubs and leases, and rewrite regulatory language into plain language notices. The state frames it as automating routine work in its workflows, with staff still deciding.

When a transaction monitoring alert opens a case, the agent pulls account history, transaction patterns, customer risk profile and contextual flags from the bank's core systems, compares the activity with known laundering typologies and assembles an analyst ready case summary with citations back to each source record. Amalgamated is the design partner and the first bank running it in production.

A manufacturing agent that pulls operational, quality and equipment maintenance information from factory systems that were previously scattered, and answers shop floor questions asked in plain language, drawing on internal documents and expert know how. It also stores root cause analyses and corrective measures that used to live in individual workers' experience, so they can be standardised. In pilot at the Ulsan electric vehicle plant since September 2026, and shared with Kia under the E-FOREST programme.

The resort's digital concierge, now reachable inside ChatGPT, where guests book a room, request housekeeping items, contact the bell desk and explore amenities in conversation. The resort calls it the hospitality industry's first fully transactional experience with a generative chatbot.

The firm adopted Harvey across its Corporate and Finance, Litigation and Arbitration, and Regulatory and IP practice groups, where lawyers build custom agents for knowledge management, capital markets and international arbitration, alongside shared playbooks. The stated aim is to capture expertise that already exists across the firm and reapply it in everyday legal work.

An AI closet builder inside the Foot Locker app, built with Stylitics: a shopper photographs an item they already own and Fits proposes complete outfits around it, shown on a virtual model. Items can be added to the cart straight from the styled look.

A multilingual agent on the club site and app that gives members and guests instant personalised answers on ticketing, memberships, retail and stadium events, in eleven languages. Answers are grounded in club fan data, with over 4.6 million fan accounts unified into SpursID profiles, and unresolved conversations pass to the club's support team.

Advisors ask plain language questions and get underwriting guidance drawn from Manulife's own underwriting advisor handbooks, covering life insurance, critical illness and Synergy products, before an application is submitted. It explicitly makes no underwriting decision and gives no binding indication of insurability, premium or coverage; MAUDE, the automated underwriting engine, supports decisions once a case is filed.

Smart Cash predicts a customer's cash flow and moves their money between accounts at the bank to maximise yield and manage that cash flow. The chief financial officer told the third quarter earnings call that a targeted pilot had started in recent weeks, on the same call where the chief executive said the bank will not let outside agents operate inside customer accounts.

Custom internal agents split engineering migration work into codebase analysis, infrastructure configuration, translation pipelines and test validation, mapping deployments across more than twenty repositories and handling script configuration, data replication and validation. Gemini Enterprise is also open to every employee, so non technical staff build no code agents for reporting, market research, scheduling and onboarding.

The CDAO has put Gemini Enterprise in the hands of three million uniformed and non uniformed members of the US armed services, who have built more than a hundred thousand custom agents to streamline everyday tasks. Each agent runs under its own attested identity with least privilege permissions, and every action it takes is written to an audit trail.

A conversational assistant on WhatsApp that gives Brazilian rural producers localised input pricing, weather forecasts and farm financial health evaluations, to support decisions taken in the field. Brazil's national agriculture and livestock federation reports 40,000 active users, against a potential reach of five million producers.

An internal programme that corporate staff in IT, e-commerce and marketing use for their daily business workflows. The retailer presents it as a way to accelerate corporate operational efficiency rather than as a customer facing agent.