Public Sector & Education

(RED) uses a Salesforce Agentforce agent to analyze and act on donor data supporting its fundraising for the Global Fund.

AI 'public servant' automatically manages recurring citizen tasks such as licence renewals, utility payments, and routine healthcare bookings.

Agentic AI assistant addresses campus-wide challenges like siloed data and fragmented tools and provides contextual student support.

Machine learning built with Cornell's K. Lisa Yang Center and Curtin University that detects blue-whale D-calls in hundreds of thousands of hours of Southern Ocean acoustic recordings faster and more accurately than human analysts, feeding AAD's population monitoring; ship-mounted 360-degree camera AI for live whale detection is in development.

A secure, purpose-built generative-AI chat assistant for all APS staff to draft, summarise and sense-check work in a government-managed environment.

This military-family nonprofit is building its STAR agent on Salesforce Agentforce to streamline data-driven decision-making supporting 1.5M military family members.

AI developed by the BAS AI Lab and used in Antarctic science operations to detect animals in seafloor photographs and video, part of a wider embedding of AI across oceanography, iceberg tracking and station monitoring.

Free AI learning assistants/tutors trained on course materials made available to students and staff across the community college system.

A multilingual AI chatbot that gives riders real-time transit updates, answers questions and lets them report issues across buses, trains and stations.

An AI co-pilot for advisers that draws on gov.uk and Citizens Advice content to help answer citizen questions faster and more confidently.

State employees use ChatGPT Enterprise for writing, research, summarization and drafting, following a structured pilot later scaled across agencies.

Equipping frontline public servants to build governed, context-aware AI agents that handle citizen inquiries in local languages across government digital platforms.

A national language-AI public infrastructure providing speech recognition, translation and multilingual conversational access to government services in Indian languages.

Deflects the bulk of incoming learner support requests with AI agents that went live about a month after the project started.

A voice-and-text AI assistant giving citizens multilingual access to information across 35+ federal ministries and 60+ agencies.

Japan's financial regulator is developing an AI agent to help regional banks handle customer service, as reported by The Japan Times in May 2026 - a government-built agent intended to be shared across the country's regional banking sector.

A sovereign generative-AI assistant and API for civil servants to write, summarise and find information, deployed across ministries and France Services.

AI text-messaging agent proactively nudges students about deadlines, financial-aid steps, and registration, freeing advisors for complex cases.

Provides citizens one conversational front door to public services, routing voice or text requests to agents run by individual government bodies.

Generative-AI assistant helps government school teachers create curriculum-aligned lesson plans, activities, and assessments in English and Kannada.