SectorSecteur
Hospitality & Food
15
deploymentsdéploiements
3
countriespays
12
in productionen production
This sector's AI solutions come, among others, from Hi Auto, Paradox, Presto Automation, Hilton (in-house) and 9 more.Les solutions IA de ce secteur viennent entre autres de Hi Auto, Paradox, Presto Automation, Hilton (in-house) et 9 autres.
15 of 15 deployments · Les fiches sont rédigées en anglais.
- North America
Bojangles
Bo-Linda (AI Order Taker) · Hi Auto
Bo-Linda, an AI voice agent, takes English and Spanish drive-thru orders across hundreds of Bojangles restaurants.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 85%3 sources · qsrmagazine.com - North America
Checkers & Rally's
Hi Auto AI voice assistant · Hi Auto
Checkers & Rally's uses Hi Auto's AI voice assistant to take drive-thru orders across its ~800-unit chain.
N2CopilotedCopilotéIn productionEn productionReportedRapporté· 55%1 source · qsrmagazine.com - North America
Chipotle Mexican Grill
Ava Cado · Paradox
A conversational AI recruiting assistant that chats with candidates, answers questions, collects information, schedules interviews and sends offers to support Chipotle's rapid restaurant expansion.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 85%2 sources · restauranttechnologynews.com - North America
Dairy Queen
Presto Voice · Presto Automation
Presto Voice AI handles drive-thru order taking, expanding from corporate pilots to franchisees across the US and Canada.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 80%2 sources · restaurantdive.com - North America
Del Taco
Presto Voice · Presto Automation
Del Taco deployed Presto's automated voice-ordering AI at drive-thru lanes across select US restaurants.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 70%1 source · restaurantbusinessonline.com - North America
Hilton
Hilton AI Planner · Hilton (in-house)
A generative AI trip-planning agent on hilton.com that helps travellers pick a destination, compare properties and explore amenities via natural-language questions.
N2CopilotedCopilotéPilotPiloteConfirmedConfirmé· 70%1 source · hoteldive.com - Latin America
iFood
Cris · iFood (in-house)
A generative-AI agent on WhatsApp acting as a 24/7 mentor for restaurant partners, analyzing metrics (GMV, cancellations, ratings, conversion funnel) and proposing actions to boost sales.
N2CopilotedCopilotéPilotPiloteConfirmedConfirmé· 75%2 sources · institucional.ifood.com.br - North America
Marriott International
Ask Bonvoy · Marriott International (in-house)
A conversational natural-language search experience that interprets a traveller's query, infers trip purpose and returns curated results from Marriott's verified property data for Bonvoy members.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 80%2 sources · news.marriott.com - North America
OpenTable
Agentforce · Salesforce
Answers restaurant and diner web queries (reservations, loyalty points, account questions), as an AI agent for the booking platform.
N2CopilotedCopilotéIn productionEn productionVendor-sourcedSource éditeur· 50%1 source · salesforce.com - North America
Papa Johns
Google Gemini Enterprise · Google Cloud
First customer of Gemini Enterprise for Customer Experience, deploying an omnichannel food-ordering agent across mobile, web, phone and kiosks.
N2CopilotedCopilotéAnnouncedAnnoncéVendor-sourcedSource éditeur· 50%1 source · googlecloudpresscorner.com - North America
Wendy's
FreshAI · Wendy's with Google Cloud
A generative-AI drive-thru voice ordering agent that takes and confirms customer orders and suggests upsells, deployed across hundreds of company and franchise locations.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 85%2 sources · wendys.com - North America
White Castle
Julia (SoundHound voice AI drive-thru) · SoundHound AI
An AI voice assistant named Julia takes drive-thru orders end-to-end without human intervention across White Castle locations.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 85%3 sources · restaurantdive.com - North America
Wyndham Hotels & Resorts
Canary AI Voice · Canary Technologies
Wyndham rolled out Canary's AI Voice agent globally to handle guest phone inquiries and requests across thousands of franchised hotels.
N2CopilotedCopilotéIn productionEn productionVendor-sourcedSource éditeur· 50%1 source · canarytechnologies.com - North America
Yum! Brands
Byte by Yum! (including Byte Coach and voice AI agents) · Yum! Brands with NVIDIA
A proprietary AI-driven restaurant platform spanning ordering, kitchen/delivery optimisation and a Byte Coach AI assistant giving team members real-time operational support, plus NVIDIA-built drive-thru voice AI agents across KFC, Taco Bell and Pizza Hut.
N2CopilotedCopilotéIn productionEn productionConfirmedConfirmé· 85%2 sources · yum.com - South Asia
Zomato
Nugget · In-house (Zomato)
Runs AI-native, no-code customer support (chat, voice agents and quality audits), for Zomato, Blinkit and Hyperpure, and is now offered to other businesses.
N3DelegatedDéléguéIn productionEn productionConfirmedConfirmé· 75%3 sources · business-standard.com